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Maintenance action register

Turn reports and repair requests into a single list of decisions, responsibilities and evidence needed to close each action.

When to use it

For owners, occupiers and managing agents who have several maintenance reports but no reliable view of what is still outstanding. Use one row per action; a completed service visit and a recommended repair belong on separate rows.

Open the CSV in your spreadsheet application. It contains headings and one clearly labelled illustrative row: delete that row before using the template for a real property. You can also print this page using your browser menu.

How to use the template

  1. Give each action a stable reference and identify the building or asset. Link to the source report in your own secure records.
  2. Describe the finding without guessing its cause. Record the evidence behind the priority and flag anything needing specialist assessment.
  3. Assign an owner for the next step, a decision date and any dependency. Distinguish an allowance from an approved quotation.
  4. Close an action only when the required evidence has been received and checked. Retain deferred actions with a reason and review date.

Fields and illustrative example

The example below explains the format. It is not a client record or a recommendation for your property.

FieldIllustrative value
ReferenceEXAMPLE-01
Building / assetIllustrative office ventilation unit
FindingFollow-on repair noted in service report
Evidence / report referenceExample report R01
Priority and reasonAwait specialist assessment
Next actionRequest repair scope and quotation
Action ownerProperty manager
Target dateTo agree
Cost basis / allowanceNot yet quoted
Approval statusNot requested
DependencyAccess arrangements to confirm
StatusOpen
Closure evidenceRepair report and client review
Review dateTo agree

Use with appropriate judgement

This is a management record, not a technical risk assessment or a statutory inspection schedule. Do not assign safety priorities without appropriate evidence or delay emergency action to complete a spreadsheet.

Store completed records in your own controlled files. Do not send completed templates or sensitive site material through the public enquiry form.

Take the next step

Read the practical guide, explore related consultancy support or find your area.

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